Back in November, I received an e-mail from TaxAct announcing a special Black Friday discount, good for one day only. If I renewed that day I could save 25%. Not wanting to miss out, I did--or thought I had. Apparently something went wrong though, because my purchase did not go through. When I clicked on the link several days later to download the update, there was nothing there.
By grace, this turned out to be a fortunate blunder, because when I called TaxAct to tell them what happened, they made me an even better offer--30% off if I renewed before the end of the year.
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